Exhibitor FAQs
BECOMING AN EXHIBITOR
Who do I contact to book Informex exhibit space?
Is there a deadline for becoming an exhibitor?
BECOMING AN EXHIBITOR
Q: Who do I contact to book Informex exhibit space?
A: Please either see our "exhibitor" button on the side bar and go to "booth application", or click directly on the blue "Become an Exhibitor" button on Informexusa.com. You can also contact –
Tom Leahy
Devin Hader
Q: Is there a deadline for becoming an exhibitor? A: To maximize your exposure on the Informex website and in our marketing materials, we recommend you reserve space early. Exhibit space is also limited to availability. If you are considering exhibiting, contact your us today for exhibition opportunities. See the current version of the Informex
floorplan here.
PASSES FOR EXHIBITORS
Q: How do I obtain Exhibitor badges for my booth staff?
A: Go to the Exhibitor Registration page , after August 4, 2008 to register your staff. You will need your company name and password (this information was emailed to the person listed as your contact on the booth agreement).Complimentary pass allotments are based on booth size (one complimentary pass per 10x10). You will be able to purchase additional exhibitor passes after allocating the complimentary passes.
If you have any questions about exhibitor registration, please contact
James Kazakoff at +1-609-759-4000.
Please have your staff show ID to pick up their badges on site.
Q: What is the difference between an attendee pass and exhibitor pass and what does each pass include?
A: Both the attendee and exhibitor passes include:
Admission to the show
Breakfast and lunch on the days the show floor is open
Admission to the Exhibitor & Technology Showcase presentations (taking place at the Moscone Center South, Tuesday, January 27)
Collaborative Networking Roundtables
Admission to two (2) Networking Receptions
Usage of the Interactive Lounge
Access to the Informex Attendee Database/Networking Center
Exhibitors have access to the show floor during move-in and move-out, as well as one hour before the floor opens each day. If you need to work in the booth, please register for an exhibitor pass.
Q: How many exhibitor passes do I receive for my booth size?
A: The quantity of exhibitor passes you receive is based on booth size. Each 10x10 booth will receive one complimentary pass.
Q: When will the Informex passes be mailed?A: This year, we will not mail the badges prior to the opening of the show. All badges will be picked up on-site in San Francisco, using the new QuickPrint system. Please see the registration times on our
schedule of events for when this will be available.
PREPARING FOR INFORMEX
Q: Where do I get my Exhibitor Service Manual?
A: This year, we will not be mailing hard copies of the Exhibitor Service Manual. This change was made as an effort to help Informex reduce the waste produced by our show. Instead, please visit our new online version of the manual, which is posted on the website in early July.You can find the service manual under "exhibitors" on the side bar, then "exhibitor service manual".
Q: Can I download the Exhibitor Service Manual (ESM)?
A: The ESM will be available in early July. It is available on our website under the sidebar option for "exhibitors".
Q: Who do I contact with service questions about exhibiting and my booth?
A: For questions on booth or sponsorship purchases, please contact your salesperson.
Please review the Exhibitor Services Manual for the answer to most of your questions.
From general expo information to booth and signage info, you will find most of your questions within the exhibitor service manual.
If you have already signed a contract and have questions about exhibiting, your sponsorship or any booth logistics, contact:
Q: What is included in my booth space?
A: Show Management is pleased to provide you with the following complimentary items with your contracted exhibit space:
A standard in-line 10' X 10' booth will include:
- 8’ high drape back wall (blue, white, blue)
- 3’ high drape side wall (blue)
- 44” X 7” booth identification sign
- 1 skirted 6' table
- 1 – 120v / 500 watt electric outlet
- 2 plastic chairs
- 1 wastebasket
All booths include:
- 1 Company Listing in the Official Showguide
- Use of the Press Conference Room
- Free display of press kits in the Press Office
Q: What is an Exhibitor Appointed Contractor? (EAC)
A: All information on Exhibitor Appointed Contractors can be found under TAB 4 – Labor of your Manual.
Q: What are the booth height and dimensions regulations & restrictions?
A: There are rules stating the maximum allowable height of various booth sizes. Allowable heights vary according to the size of the booth. Please go to Section 3 for the specific rules and regulations pertaining to your booth size.
Q: What are the hanging sign regulations & restrictions?
A: Hanging signs are only allowed for island booths 20'x20' or bigger. If your booth fits these parameters and you want to do a hanging sign, please fax the completed Hanging Sign Request Form in tab 2 of the ESM to +1-201-720-2967
Once it is approved by show management, you will need to order labor from GES to hang it and must use the appropriate shipping label to ship it to GES. These forms can be found in tab 5 and are GES' H1-and H2 forms.
Q: How do I order my drayage for the show?
A: Drayage is the movement of show freight from the shipping dock to your booth. No matter how you get your freight to the dock at the Convention Center, you are not allowed to bring your shipment onto the expo floor on your own - it must be done by union labor. Drayage costs are based on the weight and size of your shipment. Please see tab 3 in the manual for specifics.
IMPORTANT UPDATE: You can receive a discount on your drayage and priority treatment by using GES Logistics for your shipping needs. Please see tab 5 of the Exhibitor Services Manual.
Q: How do I handle shipping to the Moscone South Convention Center?
A: Separate from drayage, this is the movement of your freight from either another show site to the receiving dock at the Expo site, or from your business to the dock at the Expo site. Go to tab 3 in your Exhibitors Service Manual for more information.
IMPORTANT UPDATE: By ordering your shipping needs from GES Logistics, you will save money on your drayage, and you will get priority delivery of your freight on to the floor and off of the floor at the end of the show. Please contact GES Logistics at +1-888-454-4437 or www.ges.com/logistics for details or to order this service. From overnight to overseas, GES can arrange for all types of shipping and will do all follow up to make sure your freight arrives on time.
Q: How do I order graphics, custom booths, furniture and carpet from GES?
A: GES can produce any signage that you need. Whether you want to add a logo to your Booth ID sign or order meter-sized boards, GES can do it. The plus side to that is you don't have to ship your signage (and risk having it arrive damaged) and it is at your booth when you arrive. They can make most types of banners or signage at a competitive price. Contact them at gesgraphics@ges.com. See tab 5 in your Exhibitors Service Manual for details and a list of standard size prices.
Tab 5 of the manual lists forms for custom booths, carpet, furniture rental, lighting orders and pretty much anything you need for a complete presence on the Expo floor.
Q: How do I order lead retrieval, audio visual, electrical, internet, food, booth security or plants for my booth?
A: Go to tab 6 in your Exhibitors Service Manual for all order forms. Be sure and do it early to receive any applicable pre-show discounts!
Q: What are the Informex ordering and delivery deadlines?
A: Go to “deadlines” for a list of Informex ordering deadlines.
PROMOTING YOUR BOOTH
Q: What are the marketing and sponsorship offerings at Informex 2009? A: Please see Section 8 of your Exhibitor Services Manual for a list of sponsorships available or visit our
sponsorship section on our website. The sooner you purchase a sponsorship, the more exposure you receive. Don't delay and contact your Sales person today for sponsorship details.
If you have already purchased a sponsorship, you will receive an email with shipping or artwork details describing what you need to do to complete your sponsorship.
Q: Where can I download web banners & buttons to promote my booth at Informex 2009?A: Please visit our website under "media" and "Informex banners and logos" or
click here.
Q: Do Exhibitors have access to Informex attendee lists? A: Yes, exhibitors may send marketing materials to pre-registered attendees through our bonded mailhouse. Exhibitors will be responsible for all postage fees. Please contact Katie Fuchs,
kfuchs@informex.com for more details. We also have an ePostcard system to promote your booth at Informex to your own clients. Please visit
http://www.informex.com/exhibitors/index.cfm?fa=eCard to set up your own personalized ePostcards.
Q: How do I get my company’s name in the press?
A: Informex draws industry press representatives from across the country and around the world. The event is a source of much of the industry news, information and buzz of the new year. You should be a part of it.
The Informex Press Room serves as a central base for them to meet, collect news and report. It is where they come to work, conduct interviews and learn of the latest innovations in the industry from press conferences and press releases. Informex offers you a unique opportunity as an exhibitor to get in front of them and gain publicity for your innovations, advances and important news at the start of the year, at no charge. Click
here to learn more getting your company’s name in print.
TRAVEL
Q: How do I make hotel reservations?A: You must contact the hotels directly for your reservations. See Section 8 of the exhibitor manual for a list of the hotels or visit the
travel page on our website.
ON-SITE
Q: What are the move-in / move out times?
A: The exhibits for InformexUSA will be held at the Moscone South Convention Center. The Moscone South Convention Center is located at 747 Howard Street
San Francisco, CA
MOVE-IN/INSTALLATION OF EXHIBITS
Monday, January 26 8am-5pm
Tuesday, January 27 8am-5pm
MOVE-OUT/DISMANTLING OF EXHIBITS
Friday, January 30 12-8pm
Saturday, January 31 8am-12pm
Q What is the schedule for registration and the show?
SHOW HOURS
Exhibits: Moscone South Center
Wednesday, January 28 10am-5:30pm
Thursday, January 29 10am-5:30pm
Friday, January 30 9am-12pm
EXHIBITOR REGISTRATION HOURS
Moscone South Center
Monday, January 26 8am-5pm
Tuesday, January 27 7:30am-5pm
Wednesday, January 28 7:30am-5pm
Thursday, January 29 9am-5pm
Friday, January 30 8am-12pm
